Privacy-Policies Page

Information We Collect

1.1 Personal Information

When you create an account, purchase a ticket, or interact with our Service, we may collect the following personal information:

  • Contact Information: Name, email address, phone number
  • Billing Information: Payment details, billing address (if required for ticket purchase)

1.2 Event Information

For event organizers, we collect:

  • Event details: Event name, location, date, time, and any images or descriptions
  • Organizer contact information

1.3 Technical Information

When you access our Service, we may automatically collect:

  • Device and Log Information: IP address, browser type, operating system, device identifiers, and usage data
  • Cookies and Tracking Technologies: For improving your experience and for analytics purposes (please see our [Cookie Policy] for details)

How We Use Your Information

2. We use your information to:

  • Provide, operate, and maintain the Service
  • Process ticket purchases and facilitate event registration
  • Send event updates, reminders, and other notifications
  • Communicate with you for customer service or support
  • Improve our Service, troubleshoot issues, and enhance user experience
  • Analyze usage trends and maintain the security of our platform

3. Sharing and Disclosure of Your Information

We do not sell, trade, or rent your personal information to others. We may share your information:

  • With Event Organizers: When you register for an event, we may share your registration details with the event organizer for ticketing and event management.
  • With Service Providers: We may share information with trusted third-party vendors who assist us in delivering and maintaining our Service, such as payment processors, hosting providers, and analytics platforms.
  • For Legal Compliance: We may disclose information if required to do so by law, in response to valid requests by public authorities, or to protect our rights.

4. Security of Your Information

We take reasonable security measures to protect your personal information. However, please note that no electronic storage method or transmission over the internet is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Your Choices and Rights

You may:

  • Access, correct, or update your personal information by logging into your account or contacting us.
  • Opt out of marketing communications by following the unsubscribe instructions in our emails.
  • Request the deletion of your personal information, subject to legal and contractual restrictions.

6. Children’s Privacy

Our Service is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will promptly delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any changes by posting the new policy on this page. Your continued use of the Service after changes are made will constitute acceptance of the updated policy.